How To Buy
You can enter your discount code during the checkout process. Simply go to the checkout page, find the field labeled “Discount Code” or “Promo Code”, type in your code, and click Apply. The discount will be automatically deducted from your total before you complete the payment.
If you’d like to exchange or return an item purchased online, please contact our support team at support@grabandclean.com. We’ll guide you through the return process and provide all the necessary details.
Exchanges & Returns
We currently offer standard delivery from our warehouse in Poland, Europe. Orders are delivered within 4–10 business days. Once your order has been shipped, you will receive a tracking link to follow your delivery.
For any special shipping requests, feel free to contact us at support@grabandclean.com.
You can pay for your purchases securely using the following payment methods:
Credit & Debit Cards (Visa, MasterCard, Maestro)
PayPal
Apple Pay / Google Pay (if available on your device)
All payments are processed safely, and you will receive an order confirmation once your transaction is completed.
Refund Questions
If you haven’t received all the items in your order, please first check your shipping confirmation email — some items may arrive in separate packages. If something is still missing, contact us at support@grabandclean.com with your order number, and we’ll make sure to resolve the issue as quickly as possible.
If you received incorrect or defective items, please contact us at support@grabandclean.com as soon as possible. Provide your order number and a brief description (or photos) of the issue, and our support team will help you arrange a replacement or return.
No, items placed in your shopping basket are not reserved automatically. Product availability is only guaranteed once your order has been completed and payment has been confirmed.
You can shop online with us from all European Union countries. Orders are shipped from our warehouse in Poland, and delivery usually takes 4–10 business days depending on your location.
If you’re located outside the EU and would like to place an order, please contact us at support@grabandclean.com to check delivery options.
